We believe that all other local services marketplaces are broken. Their incentives are fundamentally misaligned with those of the service providers that are the lifeblood of their platforms.
As they charge service providers either by subscription or per lead, our competitors are driven to increase the number of, and expense to, service providers rather than making sure service providers get more jobs that pay well.
We are fixing the local services marketplace by not taking a penny from service providers until a job is booked and paid for. If a job is cancelled by the customer, there is no charge for the service provider.
Using a percentage service fee, we are incentivised to get our service providers as much well-paying work as possible. No more guessing if a lead is worth the fee, or if a subscription earns more than it costs.